Shipping policy
We ship worldwide with DHL. Shipping is charged during checkout by destination, size and weight of the package. All purchases shall be dispatched within 5 workdays, once payment has been received. If you are in a hurry, please contact us before placing an order
hello@ulrikeleamoormann.com
When delivering to non-EU countries, additional duties, taxes and fees may apply. These are to be borne by the purchaser.
In the spirit of “reduce, reuse, recycle” most of our packaging and wrapping materials are reused. By reducing and reusing we can effectively save natural resources and protect the environment. So don’t be surprised to receive your order in a used box.
Delivery times
Unless otherwise specified, the goods are delivered domestically (Germany) within 3-5 days, abroad within 7-21 days after the conclusion of the contract.
Please note that there are no deliveries on Sundays and public holidays.
Shipping
Within Germany:
€ 5.99 (including VAT).
International Shipping:
Shipping is charged during checkout by destination, size and weight of the package.
Transport damage / returns
If items arrive damaged, we will endeavor to replace them. Please send us your order number, photos of the damaged goods and the packaging and keep the goods + packaging until the case has been clarified.
